Terms of Service

Effective 7 August 2026 · SoftwareConvene LLC (Indiana, USA)

These Terms of Service ("Terms") are an agreement between you and SoftwareConvene LLC ("SoftwareConvene," "we," "us") governing your use of ClassConvene, TeamConvene, FundCatalyst, and our related websites and apps (the "Service"). Please read them, and our Privacy Policy, carefully. By creating an account or using the Service, you agree to these Terms.

1. Accepting these Terms

By creating an account, signing in, or otherwise using the Service, you agree to these Terms. If you are accepting on behalf of a school, district, or organization, you represent that you have the authority to bind that entity, and "you" includes that entity.

2. Who may use the Service

• Educators & staff. Accounts for teachers, coaches, administrators, assistants, and other school staff are for adults (18+) acting in a professional or authorized school capacity.
• Students. Students never sign up on their own initiative and never agree to these Terms themselves — a teacher or school sets up student access and accepts these Terms on their behalf. Students of any age may participate, including students under 13, but what they may use depends on the arrangement their school has with us; see 4. Student use & schools. Nobody may invite a student to use the Service except through a school.
• Not for personal or consumer use. The Service is for schools, districts, teams and clubs. It is not a product a child or family signs up for directly, and we do not offer it that way.

3. Accounts & security

Keep your login credentials confidential and don't share your account. You're responsible for activity under your account. Tell us promptly if you suspect unauthorized use. We may require reasonable security steps to protect accounts and data.

4. Student use & schools

When a teacher or school uses the Service with students:

• The teacher or school accepts these Terms on behalf of their students and is responsible for supervising student use. Students are not asked to sign a contract.
• Students accessing the Service — whether through a student account or a teacher-provided class code — are shown a short, plain-language notice about using the Service responsibly and how their information is handled.
• The school or teacher controls student data and may export or delete it as described in the Privacy Policy.

4.1 Two arrangements, and what each one permits

Federal law lets a school give permission on a parent's behalf for a service used for school purposes. How we obtain that permission decides how much the Service may collect about a student.

• Teacher-authorized use. Your district has not signed a data privacy agreement with us. Your students may join activities with a class code and a first name. There are no student accounts, no student email addresses and no lasting student records — for students of any age.
• Agreement-backed use. Your district or school has signed a data privacy agreement with us. Student accounts become available, and student work follows the student through the year. Students of any age may hold an account, because the school's permission is documented in writing before anything is collected.

We enforce this in the Service itself. Attempting to work around the limits of teacher-authorized use — for example by entering students' real identities into fields meant for something else — is a breach of these Terms.

4.2 Your confirmation of authority

If you set up student use without a signed agreement between us and your district, then each time you do so you represent and warrant that:

• you are employed by, or formally engaged as a volunteer by, the school or organization you identify to us;
• that school or organization has authorized you to use the Service with its students, and to give the school's permission on parents' behalf under COPPA for the information the Service collects;
• you will use the Service only for legitimate educational or team purposes on that school's behalf, and never for your own commercial purposes;
• you will follow your school's own policies on parental notice and consent, and you will stop using the Service with students if that authorization is withdrawn or you leave the school.

You accept responsibility for the accuracy of these confirmations. If we learn or reasonably suspect that an educator did not hold the authority they confirmed, we may suspend the account and delete the associated student information, as described in 10. Suspension & termination.

A school or district may tell us at any time that a particular educator is not authorized, or that it does not wish the Service to be used with its students at all. We will act on that instruction from the school over the educator's, because the data is the school's.

4.3 Coaches, teams and clubs

The same two arrangements apply to TeamConvene. A coach setting up a team without a signed agreement makes the confirmations in 4.2, with "school or organization" including a school athletics department, club or league. A coach maintains team information, and remains responsible for what they enter about a minor and for having the standing to do so.

Team member accounts. A coach may give team members their own logins, and may open a join code that lets members sign themselves up with a school Google account. Where the district has signed an agreement with us, that agreement is the basis. Where it has not, the coach makes the confirmations in 4.2 specifically for that team, and we record who confirmed it and when. A member who signs themselves up does not join the roster until a coach approves them. Self-sign-up is limited to email domains the district has given us, so a coach's confirmation decides whether members may sign up, never which addresses qualify. A coach may withdraw the confirmation at any time, which closes the join code.

4.4 How long we keep student information

Student work and the records identifying who produced it are deleted 13 months after submission. We may keep aggregate figures that cannot identify anyone, and only where they cover 20 or more students. The full schedule is in the Privacy Policy.

5. Acceptable use

You agree not to:

• Use the Service to break the law or to harm, harass, or infringe others' rights;
• Upload content you don't have the right to use, or that is unlawful, hateful, or malicious;
• Attempt to access accounts or data that aren't yours, or probe, scan, or breach security;
• Disrupt or overload the Service, or reverse-engineer or copy it except as the law allows;
• Use the Service to build a competing product, or resell it, without our permission.

6. Your content

You (or your school) keep all ownership of the content you put into the Service ("User-Contributed Data"). You grant us only the limited license needed to host, process, back up, and display that content to operate the Service for you. We don't claim ownership of your content and we don't use it to train AI models. You're responsible for the content you provide and for having the rights to use it.

You control what you enter — and you're responsible for it. Please enter only the information a feature actually needs, and avoid entering personal information about students (such as full legal names or other identifying details) beyond what is necessary — our roster tools support pseudonyms for this reason. You are responsible for complying with your school's or district's privacy policies and with applicable law regarding the data you choose to enter. To the extent permitted by law, SoftwareConvene is not responsible for a violation of your school or district policies, or of the law, that results from data you choose to input.

Connecting outside accounts (e.g., Canva)

Some features let an educator or coach connect a personal account from another service — such as Canva — to bring their own designs into the Service. Connecting is optional and you can disconnect at any time. You represent that you have the right to use any content you import, and your use of that outside service remains subject to that provider's own terms and policies (for example, Canva's terms). We access only what you authorize, use it only to provide the feature, and never post to or change your connected account — see the Privacy Policy for details on what we access and store.

7. AI features

Some features use artificial intelligence to assist you (for example, reading a receipt or drafting a summary). AI can make mistakes. Always review AI-generated output before relying on it, especially for anything financial, academic, or official. AI features are a convenience, not professional, legal, financial, or educational advice.

8. Beta service

The Service is currently offered as a beta. That means it is still being developed: features may change, break, or be removed, and occasional downtime or bugs may occur. We provide the beta "as is" to gather feedback and improve. Please don't rely on it as your only copy of important data, and let us know when something goes wrong — the in-app 💬 feedback button is the fastest way.

9. Fees

ClassConvene has a free tier and a paid tier. Features designated as free are provided at no charge. Paid features — including the Observatory — are billed per user, per year at the price shown when you upgrade, and payments are handled by a third-party processor (Stripe). Every new account starts on the free tier; paid features stay locked until you choose to upgrade. The current beta pricing and the 21-day refund window that follows any purchase are described in the Beta Program Agreement.

You are never charged automatically. Starting a paid year, and renewing one, each require an action by you; we present the price beforehand and do not collect a renewal payment until you have approved it.

10. Suspension & termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if these Terms are violated, if needed to protect the Service or its users, or if required by law. On termination we handle data as described in the Privacy Policy.

11. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that results will be accurate. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

12. Limitation of liability

To the maximum extent permitted by law, SoftwareConvene and its owners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost data, revenue, or profits, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim, or one hundred U.S. dollars ($100). Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You agree to defend and indemnify SoftwareConvene from claims, damages, and expenses (including reasonable legal fees) arising from your content, your use of the Service, or your violation of these Terms or of others' rights — to the extent permitted by law and appropriate to your status (for example, public-school users to the extent allowed by applicable law).

14. Governing law

These Terms are governed by the laws of the State of Indiana, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Indiana will have jurisdiction over disputes, unless applicable law requires otherwise.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes we'll update the effective date above and, where appropriate, notify account holders. Continuing to use the Service after changes take effect means you accept the updated Terms.

16. Contact

Questions about these Terms? Email [email protected], or use the 💬 feedback button inside the app.